- Who it is for
- Operations, back-office and transformation leaders who need to identify quick wins with clearer criteria.
- What it covers
- Signals of rework, duplicate capture, repetitive validation, bottlenecks, weak traceability and points where integration is already critical.
- How to use it
- Review one current workflow and separate real friction from isolated symptoms before choosing technology.
- What you can decide after reading
- Which workflow deserves diagnosis first and which ones do not yet justify automation.